Services
Making technology work for you
Custom tailored services to exactly fit your needs. From new to established businesses and everything in between.
Consulting Services
Find the information you need with consulting services
Consultation
Don’t know where to start with technology? Overwhelmed by the choices and jargon of alphabet soup? Need a second opinion on a proposal from somewhere else? Just need to talk thru an idea for feasibility? Leverage our knowledge, answering your questions and get clarity on technology subjects. Contact us to schedule a session.
Direct Support Services
The 3 ways we deliver services, keeping your operation running smoothly.
Remote Support
Remote support is just a few clicks or a phone call away. We use secure, award winning remote tools to get in and address issues quickly. Avoid the travel charges and get back to work quickly. Contact us to schedule a session.
On-Site Support
We understand there is nothing like being there, and sometimes it’s the only way to address an issue. Hardware installs, structured cabling, internet outages, down servers, hard drive crashes, blue screen errors, endless boot-loops and ransomware infections are only addressed on-site.
While on-site, we can take care of routine proactive, hardware maintenance, such as removing built up dust and debris that collect in always on computers and critical appliances. Get the batteries in you uninterruptible power systems replaced before a storm or service sag causes an interruption. We know where to look before hidden issues cause an outage. Contact us to schedule an on-site visit.
Co-Managed IT Support
Already have an I.T dept? Need extra I.T. hands or help figuring out the company project? We are here to lend a helping hand, from business relocation to project coordination. Some other instances include, operating system migrations, businesses systems mergers, Active Directory upgrades, server upgrades, lease refreshes, application roll-outs and hardware upgrades. Contact us to see where we can help you and your I.T. team today.
Support Services by Type
The things we support by major category, click the icon to see expanded services for each item
Microsoft Windows Support
Microsoft Windows Operating Systems are a staple in today’s business environments. The currently supported versions of Windows are Windows 10, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2 . Contact us with your Windows operating system needs today.
Microsoft Office & 365 Support
Microsoft’s flagship productivity suite has been Office 2016, Office 2019, Office 365 and now Microsoft 365. Need help managing data integration with your environment and users, we got you covered. Contact us with your Microsoft Office and Microsoft 365 needs today.
WiFi Support
How critical is wireless connectivity to your operation? Fast, secure and scaleable wireless is our specialty. We have experience as a wireless ISP and can build wireless systems for an office, warehouse or multi-site campus. We work with Ubiquiti Unifi, Aruba, TPLink and many other major brands of wireless networking devices. One of our favorite industries we work with are the hospitality services (restaurants and hotels). We do all the networking in between the wireless access points too, like switches, routers and firewalls. Speedy, secure and reliable WiFi is just a click away.
Virus Removal Support
Unfortunately sometimes systems get infected. Viruses, malware, worms and ransomeware interrupt business and can threaten data integrity. Remediation services eliminate infections and address the root cause of the infection. Contact us immediately if your systems are infected, we can help!
Hardware Support
Servers, laptops, desktops in need of repair or upgrades? We work on all major brands of computers including custom built systems. Some of the common tasks we do are operating system installs or upgrades, power supply replacements, hard drive upgrades & migrations, memory upgrades, CPU upgrades, BIOS upgrades, graphics card upgrades and network configuration. Need to build a new custom system, we do those too. Want to buy the parts for your new rig, we can do the assembly. Contact us with your hardware needs today.
Software Support
Software support for all scenarios including operating system installs or upgrades. We specialize in Windows and Linux based operating systems. We also provide support for line of business and productivity applications like Microsoft 365 (formerly Office 365), Office 2016 and Office 2019, Citrix, QuickBooks, Calyx, Dentrix, CompassMax, and many, many other titles. Need to upgrade applications or apply patches, we do that too. Contact us with your software needs today.
Networking Support
Often overlooked, forgotten and neglected, networks connect all the things in your business system together, providing internet connectivity, feeds to wireless access points and linking user computers to servers. Things like switches, routers and firewalls are critical pieces of equipment. Keeping the networking gear and cables organized is critical for overall system performance and reliability. Is the network room a mess, we bring it under control with structured cabling. Is the business growing and does the network need to expand? We do that too. Contact us with your networking needs today.
Virtualization Support
Computer virtualization technology is a critical component of you information systems and we specialize in it. We support XCP-ng, Xen, VMware, Citrx XenServer, Microsoft Hyper-V Server, KVM and more. We also handle Virtual Desktop Infrastructure (VDI) with Remote Desktop (RDP) and the Citrix suite of virtual solutions including XenApp (SaaS), XenDesktop (DaaS) NetScaler, Application Delivery Controllers and even legacy Citrix products like MetaFrame and Windows NT Terminal Services. Contact us with your virtualization needs today.
Printer Support
Printers are often a critical link in business workflow. Proper installation and configuration can prevent issues and interruptions. Print server configuration is crucial for shared printer availability. Routine printer maintenance can mean the difference between getting work completed vs. frustrating outages. Have printer needs? We can help.
Cloud Support
Many businesses have part or their entire infrastructure in the cloud. Microsoft Azure, Docker, Virtual Private Servers (VPS) and storage services from AWS, Google and others are some common cloud services. We help you make the most of you cloud based or hybrid infrastructure.
Linux Based OS Support
Linux and FreeBSD based operating systems are stable, reliable and robust. We absolutely love Linux. In fact our entire business uses Linux based operating systems and applications. Pop OS, Debian, Ubuntu and CentOS along with FreeBSD to name a few of the things here running Linux. Contact us with you Linux or FreeBSD operating system needs today.